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I just had to deal with some bitch at some helpdesk for the State of Kansas employee website.
It’s been a year since I logged into that thing and I didn’t remember the password. I went through the steps to change my password to something else, but it said to just call the helpdesk, so I did.
She kept insisting that I “get off the Internet” so that she can unlock my account. I’m like “what!?” First of all, what would that accomplish, she’s just making a change in a database. Second of all, I can’t just “get off the Internet”, I’m on a freaking network. This was our conversation. I’ll call her B, let’s just say that it stands for Beautiful. I’m M, as in, Me is Muy Pissed Off..
B - Get off the Internet so that I can solve the issue. M - *closes the browser* Okay. B - Are you completely off the Internet? M - I can’t get off the Internet. B - I need you completely off the Internet. M - That’s impossible. I’m on a network. B - *pause* Fine, then close your Internet Explorer windows, all of them. M - *irritated* I already did that.
Right after I hang up on her, I sent an email to the State of KS Employee Website people. Not that it’ll accomplish anything, but it’ll make me feel better.