Get human

I’m an idiot. I lost my American Express card. So I called the customer service number so that I could have a new card sent to me. And I waited. And I waited And I waited. After over 15 minutes of waiting on hold I decided to hang up.

I knew there had to be a better and faster way to get to a human. And sure enough. There is. Say hello to Get Human, a database of customer service phone numbers and how to quickly get a real person to answer the phone.

In my case it was some toll-free number I had not heard of before, and then dial 0 repeatedly. So I did. And it worked. In less than 10 seconds I had a living, breathing, and thinking human being on the line. And he was nice! And knowledgeable! And helpful!

Take that, IVRs!

Posted by david at 6:08 pm | Permalink |

Filed under Must see